| Booklet:
Supervision
of Technology Service Providers
Section: Appendix
B: Examination Priority Ranking Sheet
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Agency-In-Charge:
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FDIC |
_________ |
FRB |
_________ |
NCUA |
_________ |
OCC |
_________ |
OTS |
_________ |
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Agency
Representative |
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Phone
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____________________________ |
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____________________________ |
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Location(Office)
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Email |
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____________________________ |
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____________________________ |
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| II.
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Technology
Service Provider Name: |
_________________________________________________________________ |
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Corporate
Address:
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_________________________________________________________________ |
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| III.
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Business
Line Risk Ranking |
Higher |
_________ |
Average |
_________ |
Lower |
_________ |
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Business
Lines: (Check ALL that apply) |
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| Higher
Risk: |
Average
Risk: |
| _________ |
Asset
Management Processing |
_________ |
ACH
Processing |
| _________ |
Clearing
and Settlement |
_________ |
Aggregation
& Other Emerging Technologies |
| _________ |
Core
Bank Processing |
_________ |
ATM/POS
Processing and Switching |
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Corporate
Electronic Banking/Cash |
_________ |
Asset/Liability
Management |
| _________ |
Management |
_________ |
Credit
Card Merchant Processing |
| _________ |
Disaster
Recovery Services |
_________ |
Credit
Card Network/Switching |
| _________ |
Wholesale
Payments |
_________ |
Credit
Scoring |
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_________ |
Employee
Benefit Account Processing |
| Lower
Risk: |
_________ |
Loan
and Mortgage Processing |
| _________ |
Bill
Payment Services |
_________ |
Investment
Processing |
| _________ |
Check
Processing |
_________
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Retail
Electronic Banking/Transactional Web Site Hosting |
| _________ |
Credit
Card Issuance |
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| _________ |
Imaging
and Electronic Safekeeping |
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| _________ |
Web
Site Hosting (informational) |
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| IV.
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TSP
Risk Category: |
Higher |
_________ |
Average |
_________ |
Lower |
_________ |
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Risk
Factors: (Select only ONE, Higher, Average, or Lower for each Factor)
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| Factor |
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Higher
Risk: |
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Average
Risk: |
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Lower
Risk: |
NA* |
| 1 |
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Large
client base (250 or more supervised financial institutions, or based
on other measures, e.g., aggregate client assets affected, transaction
volume) |

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Moderate-sized
client base (at least 25 but not more than 249 supervised financial
institutions, or based on other measures, e.g., aggregate assets affected;
transaction volume). |

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Small
client base (less than 25 supervised financial institutions, or based
on other measures, e.g., aggregate client assets affected; transaction
volume). |
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| 2 |
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Company
rated URSIT 3, 4, or 5 at last examination. |
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Company
rated URSIT 2 at last examination. |
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Company
rated URSIT 1 at last examination. |

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| 3 |
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Client
institutions do not provide effective oversight; SAS 70 reports and
other audit reviews are not comprehensive. |
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Client
institutions provide limited oversight; SAS 70 reports and audits
cover most areas. |
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Client
institutions provide effective oversight; SAS 70 reports and other
audit reviews are comprehensive. |

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| 4 |
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Company
is using new or untested technology or products. Company is undergoing
significant organizational change. |
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Company
is using stable technology and products but implements significant
upgrades. Company has minimal organization changes. |
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Company
is using stable technology and products. Company has stable organizational
structure. |

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| 5 |
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Client
institutions or their examiners have reported problems or concerns
that require supervisory follow-up. |
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Client
institutions or their examiners have reported minimal problems or
concerns that require supervisory follow-up. |
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Client
institutions or their examiners have reported no problems or concerns
that require supervisory follow-up. |

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| *
If NA briefly explain in comment section below |
4/25/02 |
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| V.
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AIC’s
Recommended Examination Priority: |
A |
_________ |
B |
_________ |
C |
_________ |
NA* |
_________ |
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Business
Line Risk
Higher
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Business
Line Risk
Average
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Service
Provider Risk
Higher
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Service
Provider Risk
Average
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Service
Provider Risk
Lower
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| *Not
Applicable ranking refers to a service provider not warranting interagency
examination - Not all service providers have to be ranked A, B, or
C. |
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| Recommend
for MDPS Program: |
Yes |
_________ |
No |
_________ |
(If
yes, provide support for recommendation in comment section below) |
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| VI. |
Agency
Agreement on Examination Priority:
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Yes |
_________ |
No*
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_________ |
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If NO, explain in comment section below. |
| Agency:
Include name and phone # of agency representative |
Ranking
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| FDIC:
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___________________________________________________________________________ |
______________ |
| FRB:
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___________________________________________________________________________ |
______________ |
| OCC:
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___________________________________________________________________________ |
______________ |
| OTS:
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___________________________________________________________________________ |
______________ |
| NCUA:
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___________________________________________________________________________ |
______________ |
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VII. |
Comments: |
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SUMMARY OF SUPERVISORY APPROACH |
Exam
Priority |
On-Site
Examinations |
Off-Site/
Informal Monitoring |
Other |
A |
Interagency
on-site examinations should be conducted at least every 24 months
sufficient to establish or confirm URSIT ratings and determine appropriate
off-site monitoring strategy. |
Regular
off-site or informal reviews (generally at least once between examinations)
to confirm the risk ratings and assigned examination priority and
maintain ongoing communication with the service provider. Reviews
should focus on identifying significant changes in management and
risk management, in the quantity of inherent risk to supervised
financial institutions, or in products or services affecting financial
institutions, and following up on any issues or concerns. |
Regular
review of monitoring and oversight by client institutions and user
groups.
A
concise product/service review document will be provided (or updated)
annually for internal use by regulatory examiners in assessing controls
in place at client institutions. |
B |
Interagency
on-site examinations should be conducted at least every 36 months
sufficient to establish or confirm URSIT ratings and determine appropriate
off-site monitoring strategy. Discussions with company management,
limited scope visits, reviews of significant product and service issues,
or other alternative supervisory strategies can satisfy the on-site
supervision requirement. |
Same
as above for Priority A. |
Same
as above for Priority A. |
C |
Infrequent
on-site examinations. For example, the supervisory strategy may call
for an initial on-site visitation or limited scope examination. |
Periodic
(generally at least every 18 months) off-site or informal reviews
to confirm the risk ratings and assigned examination priority and
obtain information for product/service review documents. Reviews should
focus on identifying significant changes in management and risk management,
in the quantity of inherent risk to financial institutions, or in
products or services affecting financial institutions, and following
up on any issues or concerns. |
Same
as above for Priority A.
Product/service
review document may be combined with off-site/informal review documentation. |
GENERAL
INSTRUCTIONS FOR COMPLETING EXAMINATION PRIORITY RANKING SHEETS:
Only one “Examination Priority Ranking Sheet” (EPR)
should be completed for each TSP, regardless of the fact that the
TSP may have multiple processing sites. Although risk levels at
individual processing sites may vary, the EPR should reflect the
aggregate risk posed by the company’s activities.
The
Agency-In-Charge (AIC) will coordinate the risk ranking of each
TSP under its supervision. The ERP ranking form should not
be modified or edited in any way.
At
the conclusion of each examination the AIC is responsible for
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Completing
Sections I through V of the EPR for each TSP. |
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Section
III Business Line Risk Ranking—If a business line
is checked in more than one risk ranking category, the AIC should
assess all of the business lines and risks
together before arriving at an overall Business Line Risk Rank. |
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Section
IV Service Provider Risk Category—If factors are
selected from more than one risk-ranking category, the AIC should
assess all of the risks before arriving at
an overall “Service Provider Risk.” Rating one risk
factor “Higher Risk” does not automatically
result in the TSP having an overall “Higher Risk”
rank. |
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Distributing
copies of the completed EPR to its counterparts at the other
FFIEC agencies. |
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Collecting
from its counterparts the EPRs indicating agency agreement/disagreement,
consolidating the findings under section VI, and resolving
any priority disagreements to the extent possible. The AIC
should retain all documentation supporting the priority designation
and agency agreement/disagreement. The FFIEC IT subcommittee
may request submission of the supporting documentation on
a random basis or in instances of agency disagreement. |
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Documenting
the basis for the disagreement in the comment, section VII,
for those rare occasions when a resolution cannot be reached. |
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Forwarding
the completed ERP to the other agencies’ representatives. |
Agency
representatives receiving EPR from the AIC are responsible for
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Reviewing
sections I through V; |
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Completing
sections VI and VII as applicable; |
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Returning
the completed form to the AIC by the requested response date;
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Retaining
a copy for their records. |
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