Frequently asked questions and answers will be provided to address common questions about the Call Report and the CDR. The reporting and technical FAQs will address data processing and submissions, resources, and availability of data.
If you have common questions about the Call Report and the CDR, please contact us.
The FAQs are arranged in order by topic to help you find the answers to your questions.
Log on to https://cdr.ffiec.gov/CDR/public/CDRhelp/fi_INDEX_050901.HTM for simple step-by-step instructions for resetting your password, unlocking your account, changing your profile, or changing your password. Select the “Security” for the instructions.
Log on to https://cdr.ffiec.gov/CDR/SystemMangement/AccountEnrollment/lookupOrg.aspx for a facility to find your organization’s RSSD ID. Simply enter your organization’s name, FDIC Certificate number, city and/or state.
As you may recall, each new account holder was required to complete the CDR's online SAT prior to accessing the system. The SAT certificate expires once a year; therefore, your account may have expired. If your certificate has expired it must be renewed before you will be able to successfully submit Call Report data for your institution.
Please contact the CDR Help Desk if you have any questions:
Routine connectivity tests should not be conducted in
the CDR production system. Banks should contact their
software vendors to determine if submitting test files
to ensure connectivity is necessary. If so, the CDR has
functionality to receive test submissions. Submissions
of incomplete or test data should only be sent using the
test functionality. Using this feature, only the person
submitting the data receives a notification and the data
are not stored in the production system. Please see the
following web site for detailed instructions on how to
submit test files:
Click on Financial Institutions, Scroll down to the tab for Data Submission Flow, and Select Submit Test Call Report.
An e-mail notification is sent to the Authorized Officer, Call Report submitter, and Call Report contact person at the bank to confirm the receipt and submission status of Call Report data. Alternatively, a bank may get this information by directly accessing the CDR web site and in some cases, through web services features provided by Call Report software vendors. The receipt confirmation will likely be available before the submission status since the data must be edited in the CDR prior to displaying the submission status. However, the submission status should be available within a few hours unless the data are submitted during peak periods such as the time period close to thirty days after the as-of date. Since vendor software should run the same edits as the CDR, it is unlikely that data that pass edits in the software will fail to pass edits in the CDR. Please see the following web site for detailed instructions on how to confirm the receipt and submission status on the CDR web site:
Click on Financial Institutions, Scroll down to the tab for Data Submission Flow, and Select Submission Status.
No, with the old Call Report process, EDS (Electronic Data Systems) provided a confirmation number to confirm FFIEC Agency receipt of the Call Report. The new CDR Call Report collection process has a more comprehensive messaging system and uses e-mail. A notification is sent directly from the CDR to the financial institution’s points of contact provided in the Call Report and is considered the official receipt. This notification should be received within 8 hours.
Banks are not able to enter data directly into the CDR. The Agencies worked closely with the software vendors to accommodate the change in submission format. Banks have the option of developing their own custom Call Report submission software. Banks must follow the technical specifications distributed by the Agencies to software vendors. Copies of these specifications are published on the FIND web site. Only in emergency situations will a Call Report analyst be allowed to assist a bank by entering Call Report data directly into the CDR (for example, when a natural disaster strikes and a bank cannot use the software to enter the data).
There are three help desks: (1) a CDR help desk to answer
questions related to CDR user management, submission,
or access issues; (2) separate help desks provided by
each software vendor to respond to Call Report software
issues; and (3) Agencies’ Call Report analysts who
will continue to answer questions on accounting, editing,
and data quality, as in the past.
How to contact the CDR Help Desk:
CDR Help Desk Hours of Operation:
8:00 AM - 8:00 PM EST Monday through Friday from October 1 through October 31, 2006
CLOSED October 9, 2006, in observance of a federal holiday
9:00 AM - 6:00 PM EST Sunday October 29, 2006
9:00 AM - 6:00 PM EST Monday through Friday from November 1 through December 31, 2006
Additional help is available online from the “Help” link at the top of each screen in the CDR (CDR.FFIEC.Gov/CDR) and includes:
No. Banks will not be able to comment on edits announced in a formal notice and request for comment (Federal Register notices). All validation criteria, however, will continue to be posted to the FFIEC web site for public availability. At anytime, banks may provide comments, suggestions, or questions to the Agencies through their Call Report analyst or via the FFIEC web site. Banks will be able to view the Call Report edits at www.ffiec.gov/find/dataaccess.htm.
Yes. The Agencies, however, will defer including quality edit failures under their respective monitoring programs until the financial institutions and Agencies gain experience with the new validation process. During this time, Call Report analysts will answer institutions' questions about entering acceptable edit explanations and will monitor all submitted data for accurate reporting.
The progressive nature of editing may cause difficulties in providing edit explanations by the submission deadline. Often large, complex institutions must go to obscure areas of the bank or to their overseas offices for an answer. Will the Agencies accept an explanation that the institution is researching the answer?
No. The Agencies will hold banks accountable and responsible for the quality of the Call Report data that they submit. When banks prepare their reports, they will need to complete their internal review process at an early enough date—that is, before the submission deadline--so that if there are changes arising from the final review that trigger edit exceptions, there is sufficient time to do any necessary research. The Agencies have posted edit explanation guidelines and reportability concepts on the FIND web site. The current average number of quality edit failures per bank is fairly low (3 to 4).
Not in the foreseeable future. Only the Agencies' staff can view this confidential information in a secure location on the web site.
If a bank submits quality edit explanations inconsistent with the criteria published, the agencies will require the bank to submit a revised explanation. All edit explanations submitted to the CDR will be reviewed by Call Report analysts, and the bank will receive a follow-up call, as appropriate. Call Report analysts will not enter edit explanations for a bank or revise previously submitted edit explanations.
Generally, changes to edits (revisions or additions) are based on changes to the data items, reporting problems, and edit performance issues. Changes to edits are jointly developed and reviewed by the FFIEC Reports Task Force's Data Quality Working Group. All Call Report software vendors, respondents, and regulatory agencies have access to the same validation criteria (edits) and should be applying them uniformly. The validation criteria are available on the FIND web site at www.ffiec.gov/FIND/dataaccess.htm.
Over the past several years the FFIEC agencies have substantially changed the distribution procedures for the UBPR by taking advantage of technology that supports faster means of distribution. Since 2004, the reports have been available on the FFIEC web site (www.ffiec.gov/UBPR.htm) free of charge. Individual banks' reports are available shortly after the banks submit their Call Report data.
Peer Data Statistics. The agencies have considered increasing the frequency of UBPR distribution; however, in an attempt to avoid confusion that could arise from real time changes to the peer statistics, the agencies decided to update the peer data as follows:
For more information on the composition of peer groups, link to the UBPR web site for the Changes to UBPR Peer Groups Effective with March 31, 2004, document: www.ffiec.gov/UBPR_memo_200311.htm
Individual Bank Statistics. The first group of UBPRs, for individual bank data, are usually available as soon as 20 days after the Call Report as-of date (roughly 12-15 days prior to the Call Report due date). After posting this initial group, the FFIEC web site is updated twice weekly (Tuesday and Friday). These updates include UBPRs for all banks that have submitted Call Report data that have passed the required edit checks and have been reviewed by an FFIEC analyst. For this reason, as well as the schedule for Call Report data being extracted to the web site, banks may have to wait a few days before viewing UBPR data online. The sooner banks file Call Report data and respond to inquiries from an FFIEC analyst, if needed, the sooner UBPR data will be available.
Schedule for updating online UBPR: www.ffiec.gov/UBPR_memo_20060620.htm
No, the new FFIEC CDR uses an eXtensible Business Reporting Language (XBRL) presentation (also known as the Call Report reporting form) and may reflect minor differences when compared to the historical PDF version of Call Report form published on the FFIEC web site. All of the software vendors have received the XBRL presentation through the CDR. The following are several examples where the XBRL presentation does not exactly match the PDF version:
Beginning with the September 30, 2005, Call Report collection, the XBRL presentation is the authoritative source of the form and meets all the FFIEC agencies’ presentation requirements. The signed attestation hardcopy of the Call Report that is required to be maintained by the bank for agency review need only be presented in an identifiable and reviewable format. The FFIEC agencies do not require the filing of a Call Report reporting form but they do require the filing of the Call Report data.
No, the Call Report instructions cover the historical format for the appropriate value to report. With the evolution of the XBRL format used by the CDR, a technical specification was developed by the FFIEC agencies to provide identical responses for the same data items. A couple of these examples include:
Each vendor will determine the level of service available for their customers and communicate that information to them.
The Agencies are available to assist banks that choose not to use commercially available software in the same ways they have assisted Call Report software vendors. The Agencies have provided Call Report submission file specifications to software vendors and these specifications are posted on the FIND web site. A list of software vendors that participated in CDR testing and implementation is available on this web site. (www.ffiec.gov/FIND/softwarefocusgroup.htm) For more information, read the FAQ regarding in-house development of Call Report software.
Banks that wish to develop their own Call Report software should contact the Chair of the Software Vendors Focus Group at FFIECCDRQuestions@frb.gov. The Agencies will provide specific information on the requirements to those institutions that are interested in pursuing this option.
XBRL.org and its members recognized several years ago that creating
standard taxonomies is an important and necessary task. At the
same time, however, members have also recognized a need for an
overarching XBRL framework or hierarchy to fulfill the potential
that any standard offers. XBRL.org has therefore developed an
international framework designed to leverage work already completed
in other projects. The Call Report taxonomies currently fit within
the XBRL North American Framework that follows the Generally Accepted
Accounting Principles (GAAP) taxonomy. The FFIEC will maintain
and manage the Call Report taxonomies and provide links to the
common concepts contained in parent taxonomies, for example, Bank
and Saving Institution taxonomies under GAAP. Also, the Call Report
taxonomies will be presented to the XBRL Standards Group for recognition
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No. The CDR project focuses on the Call Report component, and we anticipate that institutions will not need to alter their internal financial reporting methodology, unless they choose to do so. The role of XBRL taxonomies is to provide a better means of communicating the detailed Call Report requirements in a common language to all interested parties. Under the new CDR model, FFIEC Call Report requirements--including forms, edits, and instructions--will be published in a common XBRL syntax that can be electronically transmitted to and used by the Call Report software vendors.
Currently, the only federal governmental agencies we are aware of that are implementing XBRL are the FDIC, the Federal Reserve, and the OCC. We have no information on when other agencies might implement XBRL.